Effective Date: September 10, 2026
CLIVORAA, legally operated by Empire Furniture Home Decor (“CLIVORAA,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, create an account, contact customer support, or otherwise interact with our services.
This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.
Depending on how you interact with CLIVORAA, we may collect the following categories of information:
Your name
Email address
Telephone number
Billing address
Shipping address
Account information, such as login credentials and saved preferences, where applicable
Information contained in customer-service inquiries or other communications you send to us
Information you provide when placing an order or requesting assistance
When you place an order, we may collect information necessary to process and fulfill that order, including:
Products purchased
Order number and order history
Billing and shipping information
Payment-related information necessary to process the transaction
Payment transactions may be processed by third-party payment service providers. We do not need to receive or store your complete payment card information when it is processed directly by those providers.
When you visit our website, certain information may be collected automatically, including:
Pages or products viewed
Items added to a cart or wishlist, where applicable
General website interactions
Browser and device information
IP address and similar technical information
Information about how you navigate and use our website
We may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, improve our services, and, where applicable, support marketing activities.
We may use the information we collect to:
Process, confirm, fulfill, and deliver orders
Process payments through our payment service providers
Provide order confirmations, shipping updates, and other transactional communications
Provide customer support and respond to inquiries
Manage customer accounts, where applicable
Maintain and improve our website and services
Personalize website content and shopping experiences
Understand how customers use our website
Detect, investigate, and prevent fraud, unauthorized activity, or other misuse
Protect the security and integrity of our website and business
Comply with applicable laws, regulations, legal processes, or lawful requests
Send promotional or marketing communications where permitted and where you have provided the appropriate consent or otherwise have the right to receive them
You may opt out of promotional communications at any time by using the unsubscribe option included in the communication or by contacting us.
Transactional communications, such as order confirmations and important service-related notices, may still be sent when necessary to complete or support your transaction.
We do not sell or rent your personal information.
We may share information with service providers and other parties when reasonably necessary to operate our business and provide our services, including:
Payment processors and payment service providers
Shipping and delivery carriers
Website hosting and technology providers
Customer-support and communication providers
Website analytics or similar service providers
Other vendors that provide services on our behalf
These parties may receive information necessary to perform the services they provide to us.
We may also disclose information when reasonably necessary to:
Comply with applicable law, regulation, legal process, or lawful governmental request
Detect, prevent, or investigate fraud, security incidents, or other unlawful activity
Protect the rights, property, safety, or security of CLIVORAA, our customers, or others
Enforce our agreements, policies, or legal rights
Support a business transaction involving CLIVORAA, such as a merger, acquisition, financing, reorganization, sale of assets, or transfer of all or part of our business
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic and usage, and improve the shopping experience.
Some third-party services used on our website may also place cookies or similar technologies on your device for purposes such as analytics, functionality, or marketing.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee that your information will always be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain appropriate business and transaction records, resolve disputes, enforce our agreements, comply with legal or regulatory obligations, and protect our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These may include the ability to:
Request access to certain personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information, subject to applicable legal or business retention requirements
Opt out of certain promotional communications
Manage certain cookie or tracking preferences through available browser or website controls
To make a privacy-related request, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.
Our website is not intended to knowingly collect personal information directly from children where prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.
Our business, website service providers, or other service providers may operate in different countries.
If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws in your country.
Our website may contain links to third-party websites, services, or payment providers.
This Privacy Policy applies to information collected by CLIVORAA through our website and services. It does not govern the privacy practices of independent third parties.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the Effective Date shown at the beginning of this policy and post the revised policy on this page.
For additional information about purchasing from CLIVORAA, please review:
Shipping Policy
Refund & Returns Policy
Terms of Service
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Business Name: CLIVORAA
Legal Business Name: Empire Furniture Home Decor
Website: https://clivoraa.shop/
Email: info@clivoraa.shop
Phone: +1 916-851-0033
Business Address: 3160 Gold Valley Dr #100, Rancho Cordova, CA 95742, United States
Live Chat: Available 24/7
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM PDT
Typical Response Time: Within 24–48 hours during business days
Time Zone: Pacific Daylight Time (PDT)
We will review privacy-related inquiries and requests and respond as appropriate under applicable law.