Payment policy

Effective Date: September 10, 2026

At CLIVORAA, we want every purchase to have clear and transparent payment terms. This Payment Policy explains the payment methods available on our website, how payments are processed, how orders may be verified, how applicable taxes are handled, and how refunds are processed.

Unless otherwise stated, prices displayed on our website are in United States Dollars (USD).

1. Payment Methods We Accept

We currently accept the following payment methods through our website:

  • Credit and debit cards processed through Stripe

  • Affirm, where available at checkout

  • Afterpay, where available at checkout

Only payment methods that are actively displayed and available at checkout can be used to complete an order.

Payment-method availability may depend on factors such as the order amount, shipping destination, eligibility requirements, or other conditions determined by the applicable payment provider.

If a payment method is not displayed at checkout, it is not currently available for that transaction.

2. Payment Authorization

When you submit an order, you authorize CLIVORAA and the applicable payment provider to process the amount shown in your final order total.

The final amount may include:

  • Product price

  • Applicable shipping charges

  • Applicable sales tax

  • Any other charges clearly disclosed before you complete your purchase

Submitting an order does not necessarily mean that the payment has been successfully authorized or that the order has been accepted.

An order is considered successfully placed after the applicable payment authorization and order-processing steps have been completed.

3. Pricing and Currency

Unless otherwise stated, all prices displayed on our website are in USD.

The final amount payable is displayed during checkout before you submit your order.

Please review your order carefully before completing your purchase, including:

  • Products and quantities

  • Product prices

  • Shipping charges, if applicable

  • Applicable taxes

  • Shipping address

  • Billing information

  • Selected payment method

  • Final order total

If information entered during checkout is incorrect, it may delay order processing or require us to contact you for clarification.

4. Payment Security

Payments made through our website are processed using third-party payment providers, including Stripe and, where applicable, Affirm or Afterpay.

These providers use security measures designed to protect payment information during transactions.

CLIVORAA does not intentionally store complete credit or debit card numbers on its own servers when payment information is processed directly by our payment providers.

Payment information may be subject to the applicable provider’s own privacy policy and terms.

Although we take reasonable measures to protect our website and payment process, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Order Verification and Fraud Prevention

For security purposes, certain orders may be subject to additional verification before fulfillment.

Verification may include reviewing information such as:

  • Billing information

  • Shipping information

  • Payment authorization

  • Order details

  • Other information reasonably necessary to confirm the legitimacy of a transaction

If additional verification is required, we may contact you using the contact information provided with your order.

If an order cannot be reasonably verified or appears to involve unauthorized or fraudulent activity, we may delay fulfillment or cancel the order.

If an order is cancelled after payment has been successfully collected, any applicable refund will be processed according to our Refund & Returns Policy.

6. When a Payment Fails or Is Declined

If a payment attempt is declined, rejected, or otherwise fails to process, we may be unable to accept or fulfill the order until a successful payment is received.

Payment failures may result from factors including:

  • Incorrect billing information

  • Bank or card restrictions

  • Insufficient available funds

  • Payment-provider security checks

  • Authorization issues

  • Other restrictions imposed by the applicable financial institution or payment provider

If your payment is declined, you may contact your bank, card issuer, or applicable payment provider for additional information.

7. Sales Tax

Where required by applicable law, sales tax is calculated based on information such as the shipping destination and applicable tax rules.

Any applicable sales tax is added to the order total and displayed during checkout before you submit your order.

The amount of tax charged may vary depending on the delivery address and applicable laws.

8. Buy Now, Pay Later Services

Where available at checkout, CLIVORAA may offer financing or installment-payment options through Affirm or Afterpay.

These services are provided by the applicable third-party provider and may be subject to that provider’s eligibility requirements, approval process, terms, fees, and conditions.

If you choose one of these payment options, you should review the applicable provider’s terms before completing your purchase.

CLIVORAA does not control the approval or eligibility decisions made by these third-party providers.

9. Refunds

When a refund is approved, it will generally be issued to the original payment method used for the purchase.

We generally cannot redirect an approved refund to a different payment method.

Refund eligibility and return requirements are explained in our Refund & Returns Policy.

Once an approved return has been received and inspected, refunds are typically processed within 5–10 business days.

After CLIVORAA processes the refund, your bank, card issuer, or payment provider may require additional time before the refunded funds appear in your account.

The total time before funds become available may therefore vary depending on the payment provider or financial institution.

10. Order Holds and Cancellation for Security Reasons

We may temporarily place an order on hold when additional verification is reasonably necessary to protect our customers or business from unauthorized or fraudulent transactions.

If an order cannot be reasonably verified, we may cancel the order.

If payment was already collected for a cancelled order, any applicable refund will be processed to the original payment method in accordance with our refund procedures.

11. Payment Disputes and Chargebacks

If you believe that a charge is incorrect or that there is an issue with your payment, please contact our customer-support team so that we can investigate the matter.

We will review legitimate payment concerns and work to resolve them where possible.

Customers retain any rights available to them under applicable law and the rules of their financial institution or payment provider.

12. Store Policies

For additional information about purchasing from CLIVORAA, please review:

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: CLIVORAA
Legal Business Name: Empire Furniture Home Decor
Website: https://clivoraa.shop/
Email: info@clivoraa.shop
Phone: +1 916-851-0033
Business Address: 3160 Gold Valley Dr #100, Rancho Cordova, CA 95742, United States
Live Chat: Available 24/7
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM PDT
Typical Response Time: Within 24–48 hours during business days

Time Zone: Pacific Daylight Time (PDT)